Browser Tech Alert Scam

MacLab has been receiving daily calls and emails from customers who have fallen prey in some degree to browser alert scams. These alerts pop up on your screen and tell you something is terribly wrong with your computer and to call “A Certified Live Technician” or “Apple Support.” The error message may be difficult or seemingly impossible to dismiss. Most importantly, do not call the number. The person on the other end will ask to take remote control of your computer in order to “fix” the problem. Once this unknown person has gained control of your computer, your identity and finances are at risk.

We’ve had customers report that the “tech” opened password files and asked for birthdates. At the same time they are asking the customer to pay to have the computer repaired.

Safari may appear to be stuck and not useable after this, the result of the malware. Until you can get it truly resolved, try Firefox.

Continue Reading…

Tip: Yosemite Mail Auto Detect

Apple Mail in OS X 10.10 Yosemite has settings that should be disabled for best compatibility with Kerio Connect (our mail servers) as well as many mail servers. Without changing this setting, sending and receiving mail can be delayed significantly.

Launch Mail, then go to Mail > Preferences.

Continue Reading…

Apple Laptop Updates

Apple just introduced the 12 inch MacBook, thinner and lighter than any previous laptop. Similar to the MacBook Air, it has little in the way of connections, in fact it has only one expansion port, which doubles as both power and USB. This MacBook has no fan (a first for Apple) and the keyboard takes practically the entirely width. Apple has worked hard to fit 12 inches of screen space in a small footprint and calls this “the future of the notebook.” Two models are available at $1299 and $1599. Choose processor, drive size and even color (silver, space gray, gold). Check back with us to see how these are doing in the field.

The MacBook Air received processor speed upgrades and Thunderbolt 2, while the 13 inch MacBook Pros now has an upgraded processor and the new “Force Touch” trackpad (also found on the 12 inch MacBook.

G-Tech G-Drive ev RaW

If you’re on the go with your laptop and a mobile drive, there’s always the possibility of it dropping. So why not get a little extra protection? The G-Drive ev RaW is shock resistant up to 1.5 meters (that’s almost 5 feet). You can take the cool blue bumper on and off and it’s warranted for 3 years. Pretty nice. A terabyte for $129.95. Yes, we have them.

Text Cleaner Does Creative Cloud

Text Cleaner 3.7 adds the ability to work directly within Adobe’s Creative Cloud layout applications—InDesign CC,  InCopy CC, InDesign CC 2014 and InCopy CC 2014 as well as QuarkXPress 10 to handle multiple text correction tasks concurrently.

Text Cleaner is the tool used by graphic designers, editors and web designers, to reduce text cleanup time to seconds.

Additional features and details can be found on the Text Cleaner web site.

New Year’s Resolution #1

Get Backed Up

Protect your work and your personal data. Make it your goal to do so this year. Do it this month and get a discount—forever.

January incentive: 10% off any new backup with mention of this post. Your discounted account will remain in effect as long as you keep it active. Sign up as many users as you wish and get the discount for the entire account.

This is our premium Crashplan PROe service. Read the MacLab backup advantage to find out why MacLab’s backup is not like the others.

Offer ends Jan 31. Not to be combined with any other discount or deal on backup service.

Page 1 of 1512345»10...Last »